Cashier Cashiers
職業代碼: 41-2011（SOC） 非技術移民職業 總體 5.5/10
Receive and pay money in non-financial institution settings, possibly using electronic scanners, cash registers, or related devices, process credit or debit card transactions and verify checks. Excludes gambling change persons and ticket booth cashiers (41-2012).
評分 · 總體 5.5/10i
In the AI era: what happens to Cashier
Cashiers face significant automation compression; AI and self-service devices can handle most transactions, but human interaction, exception handling, and complex service scenarios still require humans, overall risk medium to high.
-
Replaced cashiers' entire process of scanning, settling, and collecting payments at supermarkets; customers enter and exit via mobile app, items automatically identified and charged.
↗ 數據來源 -
Partially replaces cashiers' work in scanning, bagging, and payment; customers complete scanning and payment themselves, but traditional checkouts still exist.
-
Replaces traditional cashiers in scanning, weighing, and payment tasks in stores and supermarkets, dominating in multi-channel checkout.
↗ 數據來源 -
Fully replaces cashiers without manual intervention; the AI system automatically detects item changes and generates bills, while customers pay via app.
-
Replaces cashiers' roles in checkout, monitoring, and loss prevention, with AI systems replacing manual cashiering and inventory management.
↗ 數據來源 -
Replaces cashiers in scanning and checkout tasks at the shopping cart stage; customers complete payment in the cart without needing a traditional cashier.
- Scan product barcodes and calculate total price
- Process credit/debit card payments
- Verifying check authenticity
- Print and provide receipts
- Handle simple returns and exchanges
- Provide personalized recommendations by analyzing customer purchase behavior with AI
- Use AI to optimize cashier layout and queue management
- Using voice assistants to quickly look up product information
- Using AI tools for fraud detection and abnormal transaction handling
- Engage customers through mobile apps to enhance loyalty
- Handle complex customer complaints and disputes
- Handling emergencies (e.g., system failures, robberies)
- Provide personalized service and emotional interaction.
- Manage non-electronic payment processes such as cash and change
- Maintain safety and order in the checkout area.
- Customer service and communication skills
- Basic cash management and counting skills
- Use self-checkout systems and mobile payment devices
- Data analysis and sales insights
- Multitasking ability.
- Ability to learn new technologies
Entry-level roles have narrowed: self-checkout and mobile payments in supermarkets reduce traditional cashier jobs, but retail, dining, etc. still need basic staff to handle cash and customer issues.
Cashiers can transition to retail sales consultant, customer service specialist, or store manager by learning sales techniques, inventory management, and data analysis, using AI tools to enhance customer experience and operational efficiency, evolving from transaction handlers to sales and service support experts.
薪資
| 經驗 | 年薪 (USD) | |
|---|---|---|
| 初級（0-3年） | $24,000 ~ $29,000 | Hourly wage approximately USD 11.54-13.94 |
| 中級（3-5年） | $29,000 ~ $34,000 | Hourly wage approx. US$13.94-16.35 |
| Senior (5+ years) | $34,000 ~ $40,000 | Hourly wage approx. $16.35-$19.23 |
教育路徑
| 階段 | 時長 | 費用 (USD) |
|---|---|---|
| High school diploma or equivalent | 12 years | $0~$0 |
資格
| 學歷 | 發證機構 | |
|---|---|---|
| On-the-job training | Employer | 必需 |
移民
非技術移民職業. Visa pathways depend on matching the specific duties to the right petition category; refer to the latest USCIS rules and the relevant category.
適合對象
- Job seekers looking for entry-level or part-time positions
- Recent graduates who enjoy interacting with people and handling cash transactions
- Students or retirees seeking flexible scheduling
- Those seeking high income and career advancement opportunities
- Individuals unwilling to engage in repetitive, high-automation-risk jobs
職業前景
Cashiers typically lack clear promotion paths but can shift to retail supervisor, customer service representative, or sales assistant. Some enter inventory management or cashier management roles through internal training.
The US Bureau of Labor Statistics projects a 10% decline in cashier employment from 2023 to 2033, mainly due to self-checkout and automation technology. Retail remains the largest employer, but job numbers continue to decrease.
成長領域：
Automation ImpactSelf-checkoutRetail DeclineCustomer Service
常見問題
數據來源
Salary ranges are estimates aggregated from public listings on Indeed, Glassdoor, ERI SalaryExpert and the U.S. Bureau of Labor Statistics (BLS OEWS); employment and demand outlook cite the BLS Occupational Outlook and O*NET; visa and migration details follow the latest USCIS work-visa (H-1B / O-1 / L-1) and employment-based green-card (EB-2 / EB-3, incl. DOL PERM labor certification) rules. Figures are indicative only — always refer to the latest official sources.